Messaging Terms
Last updated August 2026These are the terms for text messages sent by Jubyr LLC and the venues we book for, including Margolis, The Patio and Fabrika. They sit alongside our Privacy Policy and Terms of Service.
Who sends the messages
Jubyr LLC, an experience design studio in Philadelphia, PA. Messages come from +1 (267) 214-8882. Questions: ruby@jubyr.com.
The two kinds of message
We run two message programs and they consent differently.
- Booking & event messages. When you give us your mobile number as part of a booking, reservation, ticket purchase, or a host or DJ account, we may text you about that booking: confirmation that we received it, calendar reminders, flyer, lineup and RSVP deadlines, payment links, and day-of coordination. Providing the number for that booking is what establishes consent; there is no separate box, because these messages are the service you asked for. Frequency depends on your booking — typically a handful of messages tied to a single event.
- Marketing messages. Upcoming events, ticket drops and lineups. These require a separate checkbox that is optional and never pre-ticked — you tick it yourself, or you don't. Frequency varies, typically no more than a few messages a month.
Consent is never required
Agreeing to marketing texts is not a condition of booking, buying a ticket, or completing any transaction with us. Every form on our sites submits identically whether the marketing box is ticked or left alone, and declining changes nothing about your booking, your terms, or your place in line.
Opting out, and getting help
Reply STOP to any message to stop all further messages from that program. We will send one confirmation and nothing after it. Reply HELP for help, or email ruby@jubyr.com. You can opt back in at any time by contacting us directly.
Opting out of marketing messages does not cancel a booking, and opting out of booking messages means we will reach you by email and phone instead.
Cost and delivery
We do not charge for messages, but message and data rates may apply from your mobile carrier. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and device.
Your number
We do not sell your phone number, and we do not share it with third parties for their own marketing. It is shared only with the service providers who deliver the messages for us, and only so they can deliver them. See our Privacy Policy for the full picture.
Eligibility
You must be the account holder or authorised user of the mobile number you give us, and old enough to agree to these terms. Our sites and tools are not directed at children under 13.
Changes
We may update these terms as our tools change. The “last updated” date at the top always reflects the current version.